1. Information We Collect
We may collect the following categories of personal data:
- Contact details — your name, company name, email address, and telephone number, which you provide through our enquiry form or other correspondence.
- Shipment information — origin, destination, cargo type, weight, dimensions, and timelines you share when requesting a quote or booking a service.
- Technical data — IP address, browser type, device information, and pages visited, collected automatically when you use our website.
2. How We Use Your Information
We use the personal data we collect to:
- Respond to your enquiries and provide freight quotations.
- Arrange, manage, and deliver our logistics and freight forwarding services.
- Communicate with you about your shipments, bookings, and account.
- Comply with legal, customs, and regulatory obligations.
- Improve our website, services, and customer experience.
3. Disclosure of Your Information
We may share your personal data with trusted third parties only as necessary to deliver our services, including airlines, shipping lines, overseas agents within our network, customs authorities, and other logistics partners. We require these parties to protect your data and use it only for the purposes for which it was shared. We do not sell your personal data to third parties.
4. Data Retention
We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, customs, or reporting requirements.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal data against unauthorised access, loss, misuse, or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Cookies
Our website may use cookies and similar technologies to enhance your browsing experience and analyse site traffic. You can control or disable cookies through your browser settings, although some features of the site may not function properly as a result.
7. Your Rights
Subject to applicable law, you have the right to request access to, or correction of, the personal data we hold about you, and to withdraw your consent to our continued use of your data. To make such a request, please contact us using the details below.
8. Third-Party Links
Our website may contain links to external websites operated by third parties. We are not responsible for the privacy practices or content of those websites and encourage you to review their respective privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
APC Logistics (Thai) Co., Ltd.
Email: enquiries@apc.co.th
Website: www.apc.co.th